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Questions to Ask The Organizer

Hiring a professional organizer is similar to hiring any service consultant, you will want to speak to several professional organizers before choosing one to work with. If your preference is to meet the organizer in person before making your selection, be aware that some offer free consultations, while others charge for them and credit it back to you if they are hired.

In doing your research to find the organizer who fits your needs, you may want to ask several or all of the following questions and be sure to consider the other thoughts when choosing the organizer detailed below:

The organizer checklist
  1. What services do you provide and what are your areas of specialization? Ask the organizer if he/she specializes in any particular area of organizing (technology, chronic disorganization, closets, etc.). Make sure they specialize or have experience in the area you need help with.
  2. How long have you been a professional organizer? You probably want to work with someone with experience, so ask how long they have been in business and if they are a Certified Professional Organizer®. If possible try and hire someone with CPO® certification because it means they have met specific standards and have demonstrated through examination and client interaction that they have the knowledge and expertise required for certification.
  3. What is your background and training?
  4. What results can I expect from your service?
  5. How is progress evaluated?
  6. How long is a typical work session?
  7. Who will I be working with?  Will be working with you or and employee or subcontractor?
  8. Is the work of your company guaranteed?
  9. Do you have references?
  10. Can I call your references?
  11. How much do you charge?
  12. How do you charge for your services? Is there a fee for the initial consultation? Do they have an hourly rate, or will they charge a fixed fee per project?
  13. Are you member of a professional association, such as NAPO? While membership does not guarantee the quality of the professional organizer’s work, it does demonstrate their commitment to continuing education and that they are bound by a specific industry code of ethics.
  14. Are you insured and bonded?
  15. Is there a contract to sign outlining the specific work to be done?
  16. Is there a minimum number of hours or am I obligated by a contract?
  17. What are your payment policies?
  18. What is your cancellation policy?
  19. Every organizer works differently, so ask them how they would approach your unique situation and what the process entails.
  20. Ask for a description of a typical organizing project and client. Does the description sound like your situation and what you need?
  21. Finally, if you’ve tried getting organized before, ask why they think their service will be a better fit for your circumstance.
  22. What do you like about working as a professional organizer?

Other Thoughts to Consider When Choosing the Organizer

  • Visit their website to get further details
  • Some organizers may also ask permission to take "before" and "after" photos for their portfolio. Be sure to assert your own needs and preferences.
  • Ask what supplies you'll need to have on hand, such as bins and trash bags for sorting
  • Make sure that both yourself and the organizer has a clear understanding of the scope of the project, determine time frames and agree on how progress will be evaluated
  • Get a contract that clearly states your agreement and payment details in writing.

Inquire to find a professional organizer in your area.

The organizer with professional experience can help you with their organizing services